Shipping policy

Shipping & Return Policy – Picktote

At Picktote, we are committed to delivering your orders efficiently and ensuring a smooth shopping experience. Please read our shipping and return policy carefully.

Shipping Policy

  • Orders are processed within 1–2 business days after confirmation.

  • Standard delivery time is 5–7 business days, depending on your location.

  • Delivery delays may occasionally occur due to unforeseen circumstances such as weather, holidays, or courier issues.

  • Once your order is shipped, you will receive a confirmation with tracking details (if available).

Return Policy (5-Day Return Window)

  • We offer a 5-day return policy from the date of delivery.

  • To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

  • Returns will not be accepted for damaged or used products unless there is a manufacturing defect.

Return Process

  • To initiate a return, please contact us at Picktoteofficial@gmail.com within 5 days of receiving your order.

  • Include your order number and reason for return in your email.

  • Once your return request is approved, we will provide further instructions.

Refunds

  • Refunds will be processed after the returned item is received and inspected.

  • Approved refunds will be issued to the original payment method within 5–7 business days.

Contact Us
For any questions or support, feel free to reach out to us at:
Picktoteofficial@gmail.com

Thank you for shopping with Picktote!